Resident Services Coordinator- Silsbee Towers

The Simon Companies, Silsbee Tower Apartments is searching for a Resident Services Coordinator to join our team in Lynn, MA. The Resident Services Coordinator is responsible for coordinating the supportive service needs for our elderly resident, familiarizes them with services provided by agencies within the community and assists the residents to utilize the services that will enable them to remain safely independent. Previous Affordable experience

Responsibilities:

  • Knowledge of social service network
  • Develop relationships with multiple agencies and nonprofits in the market to help provide services for residents
  • Serve as a liaison with medical and professional services providers and community agencies and/or on upon request and/or authorization from the resident or his/hers legal representative
  • Distribute relevant consumer materials from organizations such as State and area agencies, legal services or the services of programs (such as Medicare and Medicaid)
  • Excellent interpersonal and communication skills
  • Ability and desire to learn, and willingness to take direction and function as part of a team
  • Create and maintain a platform for resident communications including quarterly community meetings, community newsletter and community social events
  • Ability to maintain confidentiality and maintain all necessary information regarding services to residents
  • Excellent attention to details and accuracy
  • Work productively while independent and in a team environment
  • Build relationships with residents
  • Maintain mutually respect, collaborative relationships with staff and residents

Reports to: Property Manager

We are an equal opportunity employer

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